Consultants

Insurance Training and Coaching

Colleen Huff, FAADOM

Colleen Huff, FAADOM

Insurance Specialist

Contact: chuff@dentalconsultantconnection.com

Colleen Huff has been in the dental field for 20+ years now. Her dental career began as a Customer Service Rep for Metlife Dental in Utica, NY. From there a move to New Jersey introduced her to the world of dental offices and she has been there ever since. Colleen honed her office skills for about 7 years before taking on the world of Management in 2001. Colleen has been an independent consultant for numerous office throughout the country. She has helped to grow a practice from the ground up as well as re-organize established practices. Colleen is the founder/president of the Buffalo/WNY Chapter of AADOM- (D.E.N.T.A.L. Study Group) and an active member of AADOM along with being one of their first Ambassadors. Colleen achieved her fellowship with AADOM in 2015. With a strong belief in the value of networking and the sharing of knowledge she continues to grow her chapter by bringing the top dental practice management consultants to the Buffalo area. She continues to run the offices of Patricia Haberman DDS and Mira Edgerton D.D.S. Ph.D.  Click for more.


Dana Moss

Dana Moss

PPO Practice Builder

Contact: dmoss@dentalconsultantconnection.com

Dana Moss, founder and owner of PPO Dental Consulting, LLC Dana is a dental business coach with a focus on front office systems. She is a money finder, PPO practice builder, and team motivator, ready to empower dental practices to increase profitability without sacrificing service-oriented care. Dana has refined the fundamental solutions for developing a patient centered and lucrative PPO practice.  Click for more.


Christine Taxin

Christine Taxin

Medical to Dental Cross-Cods Billing

Contact: ctaxin@dentalconsultantconnection.com

Christine Taxin – Medical to dental cross-code billing, administrative systems, internal and external marketing and financial planning. With over 20 years of experience in the dental and medical fields, Christine Taxin’s passion is improving practice performance and increasing profitability through communication, team training, and goal setting. Her workshop and lecture attendees benefit from her expertise in medical to dental cross-code billing, administrative systems, internal and external marketing and financial planning.  Click for more.


Marketing

Robin Morrison

Robin Morrison

Dental Marketing Branding and Customized Marketing Campaigns

Contact: rmorrison@dentalconsultantconnection.com

Robin Morrison’s passion for dentistry and health care, combined with her entrepreneurial spirit, lead her to become the founder of two successful companies. She is the president of RLM Healthcare Marketing & Consulting, Inc., founded in 1997, and Dental Consultant Connection, founded in 2011. Robin began her career in dentistry in 1981, working in an exceptional dental practice as an office administrator and marketing director. In 1997, she began to live her dream and launched her first business, RLM Healthcare Marketing & Consulting.  Click for more.


Minal Sampat, BA, RDH

Minal Sampat, BA, RDH

Dental Practice Marketing Consultant

Dental Marketing Branding and Customized Marketing Campaigns

Contact: msampat@dentalconsultantconnection.com

Minal Sampat, RDH is a practicing dental hygienist, national speaker, marketing consultant and owner of Growth Management Marketing, LLC. Although born in India, Minal spent most of her childhood living in the U.S. Virgin Islands, and attended Rutgers University in New Jersey, where she discovered her passion for dentistry. As a sought-after national speaker, Minal uses her unique experiences to draw in the audience and weave amusing stories and cutting-edge marketing tips for a thoroughly engaging presentation. Through her business, Minal offers both in-office and virtual marketing consultations to streamline practice marketing, create patient-centric marketing plans, educate on trends, and provide the resources to make it all happen. Minal also offers social media and marketing training via exclusive workshops to coach and empower team members to manage all marketing and grow your business! Click for more.


Hygiene/Periodontal Programs and Coaching

Heidi Arndt, RDH, BSDH

Heidi Arndt, RDH, BSDH

Hygiene Profits, Coaching, Patient Centric Care & Service

Contact: harndt@dentalconsultantconnection.com

Heidi Arndt, RDH, BSDH has worked in the dental field for over 18 years. Her experience ranges from working as a treatment coordinator, dental assistant and practice manager before graduating from the University of Minnesota with a bachelor’s degree in Dental Hygiene. Heidi spent the early part of her dental hygiene career working in private dental practices and at the Mayo Clinic (Department of Dental Specialties). Heidi worked with American Dental Partners, as a dental hygiene mentor/coach and later promoted to Director, of Dental hygiene development. Heidi developed a mentoring and coaching program and led all dental hygiene development activities for American Dental Partners affiliated dental groups. (over 300 practices and 1,000 dental hygienists) across the united states. She increases hygiene profits exponentially year after year. In 2011, Heidi founded Enhanced Hygiene. She is dedicated to helping dental practices realize their total hygiene profit potential through the development of their hygiene team, quality patient care, patient centric service and by empowering the entire team.  Click for more.


Marianne Harper, RDH

Marianne Harper, RDH

Contact: mharper@dentalconsultantconnection.com

Marianne Harper is the owner of “The Art of Practice Management”, a dental practice management consulting company.  Marianne’s specialties are business office systems, business forms, the implementation of systems to lower accounts receivable, and the training and implementation of dental-medical cross coding.  In addition, Marianne is the author of a dental-medical cross coding manual for dental practices titled “CrossWalking – A Guide Through the CrossWalk of Dental to Medical Coding” as well as an eBook series titled “Abra-Code-Dabra”  that deals with submitting medically necessary dental procedures to medical insurance plans for specific types of dental procedures.  At present the series consists of a sleep apnea eBook, a TMD eBook and a trauma eBook.  Marianne is also a published author of dental practice management articles and is a well respected speaker and trainer.   Click for more.


Jamie Marboe, RDH, BS

Jamie Marboe, RDH, BS

Dental Hygiene Coach

Contact: jmarboe@dentalconsultantconnection.com

Jamie Marboe, RDH, BS has over 30 years’ experience in dentistry. During this time she has been a hygiene consultant, licensed hygienist, university clinical instructor, software trainer and dental assistant. After receiving her certificate of dental assisting, Jamie fulfilled her dream of becoming a dental hygienist when she graduated with a Bachelor of Science degree from Idaho State University. She then went on to be a clinical instructor at Idaho State allowing her to share in her passion for teaching. In 2010, Jamie became a certified Eagle soft trainer. With such a comprehensive background, she enjoys going into private practices coaching the staff on how to become a complete, high performing team using hygiene as the practice backbone and their practice management system as THE tool to improve efficiency while decreasing headaches! Jamie still enjoys working as a hygienist in private practice and loves attending continuing education courses. With such comprehensive experience, Jamie is of great value to any practice she is involved with. She is a native of California and lives in SE Idaho.  Click for more.


Kim Miller, RDH, BSDH

Kim Miller, RDH, BSDH

Dental Hygiene Coach

Contact: kmiller@dentalconsultantconnection.com

Kim Miller, RDH, BSDH is the co-founder of PerioFrogz.com, your trusted source for oral systemic research. She is a published author and columnist for RDH Magazine. Kim speaks throughout the United States and Canada for national & state meetings as well as study clubs and component meetings. In addition to clinical practice, Kim has 20 years of coaching experience.  She has mentored hundreds of Dental Professionals in workshop and private practice settings. Kim displays her experience & passion for Dentistry in her refreshing speaking style.  Those in her audience walk away with information that is applicable on the very next business day. Graduating from Loma Linda University in 1981 with a Bachelors Degree in Dental Hygiene, Kim remains passionate in her efforts to help clinicians adopt solid science based principles resulting in exceptional treatment outcomes.  Click for more.


Colleen Rutledge, RDH

Colleen Rutledge, RDH

Dental Hygiene Coach – Colleen’s pioneering approach will help you revolutionize your existing hygiene department, increase hygiene production, and bring it to the level of periodontal therapy

Contact: crutledge@dentalconsultantconnection.com

Colleen Rutledge is a hygiene coach, writer and well-respected dental hygienist who speaks nationally on the non-surgical approach to managing periodontal disease. Her professional career began over 30 years ago in Philadelphia after completing a dental assisting externship at Temple University and graduating class president from National School of Health Technology. She pursued a degree in Dental Hygiene at Coastal Carolina Community College in North Carolina and was the recipient of the Hu-Friedy Golden Scaler Award. Employed by both insurance-driven and fee-for-service practices, Colleen diligently incorporated ultrasonics, locally-applied antimicrobials and host modulation in conjunction with several modalities of periodontal therapy. Her excellent communication skills and experience in delivering exceptional hygiene services subsequently increased daily hygiene production by 40%.  Click for more.


Rachel Wall, RDH, BS

Rachel Wall, RDH, BS

Dental Hygiene Coach

Contact: rwall@dentalconsultantconnection.com

As owner of Inspired Hygiene, Rachel partners with dentists, hygienists and office managers to elevate their hygiene service, systems and profits. In addition to coaching, Rachel draws from her 20 years of experience as a hygienist and practice administrator to deliver to-the-point articles and speaking programs. She has spoken across the country including RDH Under One Roof, the AACD annual session and was named Most Effective Hygiene Educator by Dr. Bicuspid in 2011. Rachel has written for and been featured in numerous industry journals including The Progressive Dentist Magazine, Dentistry Today, RDH, and Hygienetown.   Inspired Hygiene’s programs include in-office coaching, a free weekly e-zine, the Hygiene Profits Mastermind group and the new Profitable Perio Online Workshop.  Click for more.


Dianne Glasscoe Watterson, MBA

Dianne Glasscoe Watterson, MBA

Dental Hygiene and Practice Management Consultant

Contact: dglasscoe@dentalconsultantconnection.com

Dianne Glasscoe Watterson, MBA, is a seasoned dental professional with more than three decades of education and experience in the dental world. In addition to being an RDH, Dianne also has a Bachelor of Science degree in Human Service Management and Master of Business Administration. Dianne has consulted in dental practices all across the United States in all aspects of their operations including business and clinical areas. Her company, Professional Dental Management, Inc., offers three levels of consulting services: (1) comprehensive practice evaluation, (2) hygiene department focused consulting, and (3) basic needs assessment consulting. Her nationwide consultations have successfully implemented programs that raise the level of productivity, efficiency and profitability of those offices she serves. Her work with dentists involves helping them discover the weak areas in their practices, and then developing strategies to strengthen those areas. Examples include staff training, systems evaluation/development (such as recall or collections), fee evaluation, overhead control, interpersonal relations, improving customer service and more. The proprietary methods used include patient surveys, staff surveys/interviews, onsite evaluations with a written report of findings and recommendations, staff meeting facilitation, etc. Clients receive customized practice management advice that is designed to improve their practices.   Click for more.


Sleep Apnea

Jan Palmer, FAADOM

Jan Palmer, FAADOM

Sleep Apnea Insurance and Admin Coaching

Contact: jpalmer@dentalconsultantconnection.com

Practicing dental sleep medicine is a goal for many, but a reality for few. The complexity of the insurance reimbursement process has provided enough frustration that many dental offices abandon the potentially lifesaving and profitable area of practice. Ms. Palmer has, over the years, developed strategies designed to connect the essential services patients require to the well-deserved insurance reimbursement. Ms. Palmer works with offices from all over the county to establish functional and sustainable billing protocols for sleep apnea procedures. She trains on proper medical documentation and the break-down of policies for Medicare and private insurances.  Click for more.


Compliance and Risk Management

Leslie Canham, CDA, RDA, CSP

Leslie Canham, CDA, RDA, CSP

HIPAA and OSHA Compliance Training

Contact: lcanham@dentalconsultantconnection.com

Leslie Canham, is a speaker and consultant specializing in Infection Control, OSHA Compliance, Dental Practice Act, HIPAA regulations, and a variety of subjects surrounding accommodating and treating special needs patients. In dentistry since 1972, Leslie lectures nationally and internationally and has earned the reputation as an outstanding speaker in dentistry. Her fast paced, entertaining programs deliver up to date accurate information that dental teams can relate to.  For the 4th year in a row, she has been listed as a “Leader in Consulting” by Dentistry Today.  Click for more.


Linda Harvey, RDH, MS, LHRM

Linda Harvey, RDH, MS, LHRM

HIPAA and OSHA Compliance Training

Contact: lharvey@dentalconsultantconnection.com As a licensed Healthcare Risk Manager and veteran dental professional, Linda teaches dentists and their teams how to protect their patients, practices and themselves.  Linda speaks and consults nationally in the areas of risk management, regulatory compliance, remediation courses and dental record audits.  She draws from real-world experience having worked with offices that have undergone HIPAA, OSHA and Board of Dentistry audits.  Attorneys, insurers and consultants across the country place their trust in Linda and her team of credentialed compliance consultants.  Click for more.


Roy Shelburne, DDS

Roy Shelburne, DDS

Compliance and Record Keeping

Contact: rshelburne@dentalconsultantconnection.com

Most healthcare professionals live in fear of litigation but few worry about going to prison. Dr. Shelburne became aware that he was a target of an investigation when the FBI broke down the back door of his office and confiscated all his business and dental records. Over the course of the next 3 years no aspect of his life was left unexamined. Roy was found guilty of healthcare fraud, racketeering, money laundering in March of 2008. He was sentenced to 24 months in Federal Prison and was ordered to pay fines and restitution. Roy is presently serving a 3-year period of supervised probation.   Click for more.


Duane Tinker

Duane Tinker

Compliance/Risk Management

Contact: dtinker@dentalconsultantconnection.com

Good dentists should be seen in a dental office, not in prison! Every day new government regulations add additional burdens to the dental profession. Dentists struggle to keep up those regulations; many fail miserably, which is a set up for disaster can result in serious reputational harm in the press, license sanction, negative report to the National Practitioner Database, Civil Monetary Penalties, loss of licensure and even incarceration. Duane Tinker, formerly a state police investigator for the Texas Dental Board, used to investigate dentists and saw first-hand things they did (or did not do, but should have) that resulted in disciplinary action, lawsuits, license suspensions/ revocations and even prison sentences. Each of these results is preventable with the right knowledge and proper compliance and accountability systems in place.  Click for more.


Practice Transitions

Robert F. Spiel, MBA

Robert F. Spiel, MBA

Transition Management Services

Contact: rspiel@dentalconsultantconnection.com

My company philosophy is to provide comprehensive practice management and transition management services that are customized and get long term results.  My emphasis is in building cultures of genuine leaders at all levels in a practice (from Dr and Partner level down to sterilization tech) who provide exceptional patient care, truly find joy serving patients and each other, and continue to excel and grow.     Specialties include practice transitions, group facilitation and training, personal and group leadership training and coaching, strategic practice planning, key stake holder surveys, and operational systems analysis and recalibration.  I am also a member of the Speaking Consulting Network and a board member of Climb for a Cause.  I have had the opportunity to publish in the Progressive Dentist, Progressive Orthodontist, Dental Economics, AADOM Observer, AADGP Contact and have a co-authored article coming out in AGD Impact.   I welcome speaking at major and minor meetings, as well as study groups and group practice training sessions — providing  presentations and key notes throughout the US and internationally.  I serve clients throughout the country and in Canada.  Click for more.


Team Building and Communications

Janet Hagerman RDH BS

Janet Hagerman RDH BS

Contact: jhagerman@dentalconsultantconnection.com

Janet Hagerman is known as the ultimate Implementation Innovator – showing teams how to transform their best clinical intentions into enrolling patients in enduring relationships that result in trust, treatment, health, productivity and profit.  A key dental industry thought leader, Janet is known for her creative expertise in communication, leadership and motivation.  From “Selling Dentistry ~ Ethically.Elegantly.Effectively” to cultivating personal and professional potential, Janet empowers teams and individuals to maximize their potential.  Click for more.


Judy Kay Mausolf

Judy Kay Mausolf

Practice Management Team Building & Communication Specialist

Contact: jmausolf@dentalconsultantconnection.com

Judy Kay Mausolf owner and president of Practice Solutions Inc, is a dental practice management coach, speaker and author with expertise in communication and team relationships.  She coaches dentists and managers who want to be better leaders, get their teams to work together better and ultimately grow their practice. She does this by developing leadership, broadening mindsets, elevating attitude, strengthening communication and developing skills to build happy, healthy and high performing relationships! Judy Kay’s work is really built around what she refers to as the R.I.S.E. Philosophy.  It’s a concept of best practices to help the ENTIRE team RISE to success. She is President of National Speakers Association Minnesota Chapter (2012-13), and a member of the National Speakers Association, Academy of Dental Management Consultants, Speaking Consulting Network and an Advanced Transformational Trainer TM.  She is author of Rise & Shine; An Evolutionary Journey to Get Out of Your Way and On Your Way to Success, anda contributing author for The Progressive Dentist, Dental Economics, Dentistry IQ, AGD Impact, First Impression, Pink Tooth and the Observer.  She also publishes a monthly newsletter entitled “Show Your Shine”.   Click for more.


Lisa Marie Spradley

Lisa Marie Spradley

Team Building & Communication Coaching

Contact: lspradley@dentalconsultantconnection.com

Lisa Marie Spradley runs TCB Consulting as the Front Desk Lady. She enjoys speaking with people who want to start and build an exceptional business.  As a coach, she finds it very rewarding to work with teams who want to develop the skills for meaningful conversations, the key to lasting success. She was named the 2014 Office Manager of the Year with the American Association of Dental Office Management and in 2015 was honored to be named one of the Top 25 Women in Dentistry as listed by Dental Products Report.  Lisa uses her more than 20 years of experience in the industry to help teams communicate clearly and deliver exceptional care. As a result of her work, she has spoken to many dental study groups, at various city and state associations meetings and has had the opportunity to work with some amazing dental teams. On a personal note, Lisa enjoys all of the travel and the opportunity to experience the local cuisine in each new place she visits.  Click for more.


Trish Lewis-Clark, FAADOM

Trish Lewis-Clark, FAADOM

Team Building & Communication Coaching

Contact: tclark@dentalconsultantconnection.com

Trish Lewis-Clark, FAADOM owns and manages Phoenix Solutions of the Lowcountry as the director of practice development. She enjoys speaking with people who want to start and build an exceptional business. As a coach, she finds it very rewarding to work with teams who want to create a positive work environment that allows for maximum success. Trish uses her more than 30 years of experience in the industry to help teams communicate clearly and deliver exceptional care.

Trish is the founding member of a local study group for professional administrators. On a personal note, she enjoys traveling and spending time in the Lowcountry with her husband and her German Shepherd. Click for more.


Leadership and Human Relations

Katherine Eitel Belt

Katherine Eitel Belt

Practice Management Katherine will transform your team’s leadership and accountability, creating a more profitable and happy practice

Contact: keitel@dentalconsultantconnection.com

Nationally-renowned dental consultant, Linda Miles, once called Katherine Eitel Belt “The best trainer in the industry … bar none!” And with good reason… For over 20 years, Katherine Eitel Belt has helped dental and discretionary healthcare professionals break through barriers, access instinctive greatness, and realize the success they were born to achieve. An inspirational keynote speaker, workshop leader, corporate trainer, and personal performance coach, Katherine is the creator of The Lioness Principle ™, a unique and powerful leadership concept for progressive individuals looking to access their full potential. She is also the founder of Lioness Learning, a revolutionary training company providing customized, in-house training for team cohesiveness, client service, and goal achievement. She is probably best known for her ability to help businesses and individuals throw out their old, tired scripts and develop phenomenal, intuitive communication skills with clients and team members.  Click for more.


Dr. Tanya Brown

Dr. Tanya Brown

Fee for Service Practices – Team Coaching

Contact: tbrown@dentalconsultantconnection.com

Dr. Tanya Brown, a leader in healthcare management, founded The Center for Cosmetic & Restorative Dentistry in 2001. Dr. Tanya Brown brings unique experience to dental teams & dental practices because she has worked in every area of a dental practice from chair side dental assistant to practice administrator to owner dentist.  Dr. Brown is one of a select group of dentists (1% nationally) who have completed the core curriculum at the Dawson Academy of Advanced Dentistry in St. Petersburg, Florida.  Dr. Brown is an active member in the American Academy of Cosmetic Dentistry, the Academy of General Dentistry, and the American Dental Association.  In addition, she is also a member of the Academy of Professional Speakers and the Speaking Consulting Network. Her experience in clinical dentistry and business offers you solutions for your success. Click for more.


Ginny Hegarty, SPHR

Ginny Hegarty, SPHR

Ginny is best known as a turnaround expert specializing in practice leadership, accountability and employee engagement.

Contact: ghegarty@dentalconsultantconnection.com

With over 25 years of experience, certification as a Senior Professional in Human Resources (SPHR) and an extensive background as a speaker, writer and consultant, Ginny Hegarty, owner and President of Dental Practice Development, Inc. is best known as a turnaround expert specializing in practice leadership, accountability and employee engagement. Her expertise in human resource development will enable you to cut through the drama and build a solid team that will support sustainable, bottom-line success. Ginny is a visiting faculty member at The Las Vegas Institute for Advanced Dental Studies (LVI). She has authored the Practically Speaking Column in Dental Products/Practice Report for the past seven years and authors the HR411 column in TPD: The Progressive Dentist Magazine. Ginny also lectures at the Kornberg School of Dentistry at Temple University in Philadelphia as part of the Practice Management Program, and is the President-Elect of The Academy of Dental Management Consultants.  Click for more.


Madeline Wachs, MSILR, PHR

Madeline Wachs, MSILR, PHR

Contact: mwachs@dentalconsultantconnection.com

Madeline Wachs, MSILR, PHR grew up listening to conversations about owning dental and medical practices and working in hospitals. She realized that so much of practice ownership revolved around the business end rather than the patient end of practice. She became very interested in the people aspect of running a practice.  Click for more.


Practice Management

Lois Banta

Lois Banta

Practice Management Team Trainer/Builder and Master of Reducing Write-offs!

Contact: lbanta@dentalconsultantconnection.com

From terrified dental patient to popular international speaker and dental consultant, Lois Banta, CEO of Banta Consulting, Inc., has been involved in dentistry for more than 30 years. With extraordinary insight into the dynamics that make a practice successful, Lois delivers her message with enthusiasm and heartfelt conviction. Lois Banta’s SCI approach (See, Commit, and Implement) has allowed her to take practices from mediocrity to excellence. Her no-nonsense approach and tenacity have earned this 5 ft. tall dynamo the apt reputation, “Ten Feet Tall & Bullet Proof.” As a staff trainer and team builder, Lois has an effective way of teaching the entire dental staff how to move in the same direction, while doing their individual tasks. Her recipe for success is for practices of all sizes and her program a “must have” for dentists who are committed to reaching their potential.  Click for more.


David Black, DDS

David Black, DDS

Dentist to Dentist Coaching

Contact: dblack@dentalconsultantconnection.com

Bio Dr Black’s 43+ years of clinical experience, mentors such as Drs. Pankey and Dawson, and integration of information from four major consulting firms give Dr Black expertise in a wide range of topics. He is certified in Waterlase and CEREC technology, along with the classic occlusal theory of the masters. He is a 1971 graduate of West Virginia University School of Dentistry, and continued with occlusal therapy and cosmetic continuums on an ongoing basis. He has published on various topics in dental journals and is an adjunct instructor for dental students and residents in local free clinics and a hospital-based residency program. He has helped spearhead local Missions of Mercy programs, and represents the area component as board member to the Virginia Dental Association.  Click for more.


Denise Ciardello

Denise Ciardello

Team Building and Training

Contact: dciardello@dentalconsultantconnection.com

Denise Ciardello is a professional speaker, published author, & co-founder of Global Team Solutions, a practice management consulting firm specializing in Team Building and Team Training.  She an expert in efficient business systems & helping practices improve marketing results, professional image & the bottom line.  Her enthusiasm & knowledge for the dental profession has motivated & directed many dental teams.  She brings this experience, insight and creativity into her management style, along with a bit of humor. Denise is co-author of OMG! 😉 Office Management Guide, which is used in workshops and office throughout the country to assist office managers in dealing with their daily tasks.  Denise has been a Certified Dentrix trainer since 2005.  In 2010, Dentrix awarded her the coveted title of Trainer of the Year.  She is a member of the Academy of Dental Management Consultants (ADMC), Hill Country Women in Business, Toastmasters International, Directory of Dental Speakers and is also certified with Bent Ericksen & Associates as an employment law consultant and Drake P3 Integrated Performance Management System consultant. Originally from Houston, Denise has roots deep in the heart of Texas; as a Navy wife for 26 years, she has lived all over the world. Denise currently resides in the beautiful Texas hill country with her husband.   Click for more.


Mary Fisher-Day

Mary Fisher-Day

Team Building and Training

Contact: mday@dentalconsultantconnection.com

To say that Mary loves the dental business is an understatement!  Mary is not only the founder and owner of The Dental Business™ and The Dental Business Academy for Success™, she’s also the author of “The Dental Business; A Blueprint for Success”.  Her book, now in its second printing, was released in November of 2016 and is available on Amazon and on The Dental Business™ website.  Click for more.


Laura Jamison

Laura Jamison

Laura Jamison focuses on dynamic team building and helping teams apply solid business management principles that maximize growth potential

Contact: ljamison@dentalconsultantconnection.com

Laura Jamison is one of dentistry’s most successful and highly respected consultants. Laura is focused on dynamic team building and solid business management principles that maximize growth potential. She gained tremendous experience working for the Pride Institute with Dr. Jim Pride from 1986 through 1992. Laura’s desire to design unique action plans for her clients led to the start of Jamison Consulting in 1992. Laura has guided over 1,500 practices across the nation to new heights not imagined prior to her involvement. Laura’s seminars are in high demand and she has been invited to present for national, state and county dental societies as well as many chapters in the Seattle Study Club. Her writing can be found in publications including Dental Economics, Today’s FDA, ADA Dental Teamwork, Inside Dentistry, Dental Assisting Digest and the AADOM Observer as well as in the book, Powerful Practice, Volume 2.  Click for more.


Janice Janssen, RDH, CFE

Janice Janssen, RDH, CFE

Team Building and Training

Contact: jjanssen@dentalconsultantconnection.com

Janice Janssen is the co-founder of Global Team Solutions, a practice management consulting firm specializing in Team Building and Team Training.  Her clinical expertise along with her well rounded management experience positions her to provide clients with the quality of consulting services her clients have come to expect. Her zeal for a proven successful periodontal program is of upmost importance when working with dental hygienists around the country. Janice is co-author of OMG! 😉 Office Management Guide, which is used in workshops and office throughout the country to assist office managers in dealing with their daily tasks.  Janice has been a Certified Dentrix trainer since 2004.  She is also a member of the Academy of Dental Management Consultants (ADMC), and certified with Bent Ericksen & Associates as an employment law consultant and Drake P3 Integrated Performance Management System consultant.  Janice has successfully met the ACFE’s character, experience and education requirements for the Certified Fraud Examiner (CFE) credential which positions her as an expert in educating dentists to deter fraud and embezzlement in their practice. Janice was born, and still resides, in St. Louis, MO with her husband and four wonderful children.   Click for more.


Linda Miles

Linda Miles

Telephone advisory for dentists, dental spouses, staff members, speakers, consultants, authors, and dental company representatives.

Contact: lmiles@dentalconsultantconnection.com

Celebrating her 50th year in dentistry and her thirty two years as a practice and team development speaker and consultant, Linda Miles is available for a limited number of hours per month for Telephone Advisory for speakers, consultants, authors, dentists, dental spouses, staff members and dental company representatives who can benefit by her expertise. Oftentimes dentists may wish to have Linda talk to the top two or three job applicants and give her advice on hiring. Her intuitive people skills make this a wise thirty minute investment.  Click for more.


Shelley Renee

Shelley Renee

Money finder and team mover!  Regardless  of the starting point, Shelley leaves you with the peaceful, productive and profitable practice you have always wanted.

Contact: srenee@dentalconsultantconnection.com

Today’s practice owner faces challenges in unifying the dental team and elevating communications to reduce conflict and increase profitability. Shelley Renee believes we can each be the designer of our own experience. Her presentations provide the strategies and systems to maximize the team approach, where each team member thinks and communicates as a leader. Organizing teams, implementing systems, and achieving goals are part of the overall solutions she provides for increasing practice revenue and reducing stress.  Click for more.


Jennifer Schultz, RDH

Jennifer Schultz, RDH

Jennifer Schultz, RDH – Online Practice Monitoring and Phone Coaching

Contact: jschultz@dentalconsultantconnection.com

Jennifer Schultz, R.D.H. has contagious energy and passion for dental hygiene and dentistry. She possesses an exceptional blend of clinical, management and technological expertise. Jennifer has over fifteen years combined experience as a clinical hygienist and practice management consultant. She understands and appreciates the multi-faceted, inter-connected and unique challenges of having the clinical side and business side of dentistry “work.” Jennifer’s phone coaching and online practice monitoring program gives dentists the tools needed to easily identify practice successes, trends, challenges and untapped potential as well as providing an objective, expert point of view on the practice.  The monthly coaching calls provide the opportunity to create solutions for the challenges and untapped potential.  Regardless of where you are at with your business, it always comes back to the numbers and this is one of the easiest, most efficient systems for tracking them.  Click for more.


Chartless Transition

Dayna Johnson

Dayna Johnson

Chartless Transition Training That Takes The Intimidation Out of Going Chartless

Contact: djohnson@dentalconsultantconnection.com

Dayna Johnson has helped dental offices from around the country easily transition down the path to paperless using her years of experience as a dental office manager and Certified Dentrix Trainer.  As one of the Pacific Northwest’s most trusted consultants, she gives a straightforward and complete assessment for each of her clients. No two dental offices are alike, and Dayna channels her passion for going chartless to help each of her clients fulfill their goals and increase their profitability. Dayna’s expertise has helped her earn prestigious honors such as . . .

  • Spirit Award for Independent Certified Dentrix Trainers for her loyalty and dedication to the Henry Schein brand
  • Teaching Dentrix seminars for Henry Schein throughout the United States
  • Authors the national blog for dental office managers for Dentrix users
  • Featured speaker at the Business of Dentistry conference in Las Vegas.

Click for more.


Embezzlement

David Harris

David Harris

Licensed Private Investigator Specializes in the detection, investigation and remediation of embezzlements committed against dentists

Contact: dharris@dentalconsultantconnection.com

David Harris is a licensed private investigator, with a graduate business degree and a professional accounting designation. He is the President of Prosperident, the only company in North America specializing in the detection, investigation and remediation of embezzlements committed against dentists. Over his twenty years in practice, David has been involved in the investigation of hundreds of thefts and has frequently had the pleasure of hearing cell doors slam shut on perpetrators. David has lectured at several universities in the faculties of dentistry, business and law. He is also a member of the Academy of Dental Management Consultants. Frequently quoted in literature, he has been referred to as “The Dental Fraud Guru”. David has spoken at regional, national and international dental conferences on the subject of frauds committed against dentists. He is a highly entertaining and engaging speaker who draws on a vast amount of experience in his field.  Click for more.


Business Coaching

Mark LeBlanc

Mark LeBlanc

Mark LeBlanc – Exceptional Resource for Growing Your Practice and Growing Your Revenue

Contact: mleblanc@dentalconsultantconnection.com

Mark LeBlanc has consulted or coached with over 1,000 practice professionals from all walks of life. He walked 1,000,000 steps across Spain and is the consummate resource when it comes to growing a business or building a practice. You can read about the first two in his new book, Never be the Same. It is based on his 500 mile walk across Northern Spain and contains both practice and leadership lessons learned along his 30+ year career as an entrepreneur, pilgrim, coach, small business owner and his term of service as president of the National Speakers Association.  Click for more.


David Striegel, Ph.D.

David Striegel, Ph.D.

David Striegel, Ph.D. – Business coach specializing in maximizing performance (team and individual) and profitability in dental practices.

Contact: dstriegel@dentalconsultantconnection.com

Dave’s unique background, with a Ph.D. in performance psychology from UVA, coupled with his highly engaging yet no-nonsense style have led to over 15 years of success as a consultant, coach and speaker nationally to many high performance organizations including dentists, business entrepreneurs, Fortune 500 executives, professional athletes, top educators and law enforcement specialists including FBI Hostage Rescue Teams and members of the military’s Special Forces. In addition, Dave has spent the last 5 years coaching and co-managing more than 90 dental practices through his work with Practice Enhancement Group, a financial performance firm. This experience has enabled Dave to successfully target two of the common frustrations dentists face in running their practices: elevating their team and enhancing their profit.   Click for more.


Clinical Assistant Coaching

Tina Calloway, CDA

Tina Calloway, CDA

Clinical Assisting Coach

Contact: tcalloway@dentalconsultantconnection.com

Tina Calloway, CDA, is a Texas native, who served in the U.S. Navy in 1992 and received her dental assisting training in Marietta, GA. Now a North Carolina resident, she has worked in dentistry for eighteen years as a full time dental assistant, served as President of the Piedmont Dental Assistant Society, and a clinical assisting coach. Tina is a member of the North Carolina Dental Assistant Association and the American Dental Assistants Association. She is also an award winning graduate of the Dale Carnegie Organization, an advisory board member of Dental Assisting Digest and “Inside Dental Assisting” magazines with published articles. Tina, a professional speaker, workshop leader, and AACD Team Advisory Council member has been a guest lecturer at Dental Conferences around the country.  Click for more.


Certified Public Accountant

Sarah Shively, CPA

Sarah Shively, CPA

MyPracticeCFO (Accounting for Dentists)

Contact: sshivley@dentalconsultantconnection.com

MyPracticeCFO is a full service accounting firm for dental practices.  We pride ourselves on providing dental practices with an accounting solution that allows them to focus on growing and maintaining their practice and not spending time focusing on accounting, bill paying and taxes. MyPracticeCFO customizes our services for each dental practice based on their needs but the typical service package we provide is as follows:

  • Provide monthly income statement, balance sheet, and statement of cash flows
  • Comparison of financial data with industry standards
  • Bill payment
  • Monthly tax projections
  • Corporate and individual tax preparation
  • Quarterly tax estimate preparation
  • Other various tax filings (1099s, personal property taxes, etc)
  • Collaboration with other consultants/advisors to maximize profits

With our services, practice owners have the information and knowledge to make sound financial decisions and to ensure their practice is operating at its fullest potential.  We pride ourselves in making accounting and taxes a stress-free experience.  Click for more.


Financial Advisor


James R. Pitts II DMD

James R. Pitts II DMD

Professional Financial Strategies

Contact: jpitts@dentalconsultantconnection.com

We pride ourselves on helping our clients succeed in their financial lives.

My background consists of 26 years of clinical dentistry. I started a solo practice and grew it to the top 1% nationwide. Using financial planning techniques and strategies, I was able to save and invest wisely so that age 51 I retired financially independent and debt free. For the last several years my passion has been to help other people build, grow and manage their wealth.  Click for more.