Leadership in the Dental Practice: Great Leaders Create Great Dental Teams
By Robin Morrison, PresidentRLM Healthcare Marketing & Consulting Dental Consultant Connection In the ever-evolving world of dentistry, the cornerstone of a successful practice lies in exceptional leadership. Great leaders create great dental teams—and the impact...
Revisit, Refocus, Revamp – Setting Your Practice Goals for the Year Ahead
By Robin Morrison President of Dental Consultant Connection and RLM Healthcare Marketing & Consulting As the year winds down, it’s a natural time for reflection and planning. For dental practices, this means revisiting your goals, assessing performance, and...
End-of-Year Tips for Dental Practices – Setting the Stage for Success in 2024
As the year draws to a close, it's paramount for dental practices to reflect on their performance, set targets for the upcoming year, and ensure all administrative aspects are in order. Here are key strategies to navigate this crucial period: Evaluate Key Performance...
Converting Callers to New Patients
Written by - Robin Morrison, President - RLM Healthcare Marketing & Consulting Statistics tell us that less than 40% of potential new patients calling dental practices are actually converted and scheduled. If they do not schedule on the first call, 99% of the...
Strategically Marketing Your Dental Practice – Commit, Monitor and Grow
Written by - Robin Morrison, President - RLM Healthcare Marketing & Consulting As I talk with clients about marketing their practice, especially new clients who don’t know exactly what we offer at RLM, I find myself getting so passionate about dentistry and the...
Workplace Bullying and It’s Costs
Say the word “bully,” and most people imagine a childhood playground and stolen lunch money. As traumatic as childhood bullying can be, the realm of workplace bullying is fraught with sentiments, including the suffering experienced by targets, the defensiveness of...
Do you have an Emergency Directive, or “Will for your Practice”?
By Mary Fisher-Day Dr. Austin had no idea what was about to happen to his family and his practice when he left for work that Tuesday in March. Dr. Austin’s wife answered her phone to hear the voice of a police officer who would go on tell her that her husband was in a...
10 Top Management Tools For A Successful Practice
Every practice most likely uses the management tools on Lois' check list below. But ... I believe, from time to time, we slip away and don't use them consistently. Using these tools consistently will bring your practice more organization, profit, growth, and...
Retreating Periodontal Pockets with Adjunctive Antimicrobials
Colleen Rutledge, RDH in 2003, provides over-the-shoulder in-office training for various non-surgical periodontal therapies. Her specialty is helping dental practices realize increased production by increasing both the quality and quantity of periodontal services and...
Nine Things A Dentist Should Do Now
If you are a practice owner, this is a MUST READ. This post can save you 100's of thousands of dollars. Embezzlement is dental practices is a much larger problem than most think. Published statistics suggest that the chance of a dentist being defrauded in his or her...
Snodent Goes Global and Electronic Records Are Next For Dental Practices
The BIG question I continue to hear as I speak with dental clients is, "Do you really think dentists will be required to convert to electronic records in the near future?" Of course, so many practices have made the move, but it looks like it won't be long for the...
3-Prong HR Strategy to Protect Your Practice
It seeems like more and more clients are inquiring about HR compliance. They are mostly concerned about the proper way to handle employee issues and the legal ramifications. Ginny Hegarty is offering much needed HR advice in this post to the DCC blog. This is one post...
Anatomy of a Dental Plan
Every dental administrator and team member who deals with insurance in their practice should read this - then call Lois Banta and thank her for sharing this! Her tips, reommnendations and information are extremely valuable. Thanks for the gold nuggets Lois! Robin...
Are You Struggling Outside AND Inside?
Rachel Wall, RDH, BS, touches on a very important issue when it comes to presenting dental treatment. Believing in the true health value and, very importantly, the monetary value of the treatment you are presenting plays a critical role in case acceptance. By Rachel...
KNOWING THE NUMBERS/OVERHEAD CONTROL
It seems like the perfect time of year to bring this subject up. Having been a dental administrator previously, I know first-hand how important it is for team members to know the numbers in the practice. If our doctor had kept numbers from us, I am positve we would...
The Right Patient at the Right Time
Katherine Eitel shares some great advice on efficient and effective scheduling in the dental practice I read once that 25% of the population has an assertive enough personality to speak up and tell you what they want. The remaining 75% will go where you lead them… if...
Employ a Medical Model and Increase Hygiene Department Profitability
Colleen Rutledge, RDH shares her experience which, if applied, can help you transform hygiene departments from “loss leaders” to “production leaders.” I just love the gems these consultants are giving away! Make the most of your day - Robin Morrison When interviewing...
Roy Shelburne, DDS sheds some scary light on the importance of documentation in a dental practice
Just finished another audit and the issues remain the same. "The documentation does not support the treatment provided." This doctor faces significant financial loss. The entity is asking for repayment for the "unjustified" services and the demand is substantial....
You’ve got to hear what these dental consultants have to share …
As founder of Dental Consultant Connection (DCC), I would like to welcome you to the DCC blog, where some of the finest dental consultants in the world share their wealth of knowledge. If you are a dentist, or dental team member who is looking for timely and relevant...
What’s Around The Corner For Your Dental Practice?
When we talk about innovative professions ... I believe dentistry takes top honors. Technology, leadership, overall patient care (focus on whole body wellness), research, business development, patient education, and so much more make dentistry a stand-out, honorable...