Insurance Training and Coaching
Colleen Huff, FAADOM
Insurance Specialist
Contact: chuff@dentalconsultantconnection.com
Colleen Huff has been in the dental field for 20+ years now. Her dental career began as a Customer Service Rep for Metlife Dental in Utica, NY. From there a move to New Jersey introduced her to the world of dental offices and she has been there ever since. Colleen honed her office skills for about 7 years before taking on the world of Management in 2001. Colleen has been an independent consultant for numerous office throughout the country. She has helped to grow a practice from the ground up as well as re-organize established practices. Colleen is the founder/president of the Buffalo/WNY Chapter of AADOM- (D.E.N.T.A.L. Study Group) and an active member of AADOM along with being one of their first Ambassadors. Colleen achieved her fellowship with AADOM in 2015. With a strong belief in the value of networking and the sharing of knowledge she continues to grow her chapter by bringing the top dental practice management consultants to the Buffalo area. She continues to run the offices of Patricia Haberman DDS and Mira Edgerton D.D.S. Ph.D. Click for more.
Dana Moss
PPO Practice Builder
Contact: dmoss@dentalconsultantconnection.com
Dana Moss, founder and owner of PPO Dental Consulting, LLC Dana is a dental business coach with a focus on front office systems. She is a money finder, PPO practice builder, and team motivator, ready to empower dental practices to increase profitability without sacrificing service-oriented care. Dana has refined the fundamental solutions for developing a patient centered and lucrative PPO practice. Click for more.
Teresa Sheppard
Contact: TSheppard@dentalconsultantconnection.com
Theresa is a Registered Dental Assistant, speaker & author with experience in all clinical and management aspects of the dental office. This coupled with her extensive hands-on, front lines experience of over 35 years, including over 25 years as an office manager, uniquely qualifies her to train dental teams. She speaks on Risk Management, HIPAA, Insurance Coding and Billing, & Mouth-Body Connection. Click for more.
Christine Taxin
Medical to Dental Cross-Codes Billing
Contact: ctaxin@dentalconsultantconnection.com
Christine Taxin – Medical to dental cross-code billing, administrative systems, internal and external marketing and financial planning. With over 20 years of experience in the dental and medical fields, Christine Taxin’s passion is improving practice performance and increasing profitability through communication, team training, and goal setting. Her workshop and lecture attendees benefit from her expertise in medical to dental cross-code billing, administrative systems, internal and external marketing and financial planning. Click for more.
Marketing and Start-up Dental Practices
Robin Morrison
Dental Marketing Branding and Customized Marketing Campaigns - Start-up Dental Practice Specialist
Contact: robin@dentalconsultantconnection.com
Robin Morrison’s passion for dentistry and health care, combined with her entrepreneurial spirit, lead her to become the founder of two successful companies. She is the president of RLM Healthcare Marketing & Consulting, Inc., founded in 1997, and Dental Consultant Connection, founded in 2011. Robin began her career in dentistry in 1981, working in an exceptional dental practice as an office administrator and marketing director. In 1997, she began to live her dream and launched her first business, RLM Healthcare Marketing & Consulting. Click for more.
Minal Sampat, BA, RDH
Dental Marketing Branding and Customized Marketing Campaigns
Contact: msampat@dentalconsultantconnection.com
Minal Sampat, RDH is a national speaker, marketing strategist, and a social media coach. Born in India, raised in the U.S. Virgin Islands, and an alumnus of Rutgers University, Minal has over a decade of dental marketing experience and launched her first company by breaking a Guinness World Record. As a millennial, Minal grew up in the age of social media and leverages her knowledge of technology to create marketing plans that produce results. As a marketing strategist and speaker, she is known for her upbeat personality and ability to authentically connect with her audience. As a sought-after thought leader, she consistently shares strategies that can be implemented right away. She has been featured in Forbes, The Huffington Post, Dentistry IQ, DrBiscupid, and numerous other publications, podcasts, and interviews. Click for more.
Hygiene/Periodontal Programs and Coaching
Jamie Marboe, RDH, BS
Dental Hygiene Coach
Contact: jmarboe@dentalconsultantconnection.com
Jamie Marboe, RDH, BS has over 30 years’ experience in dentistry. During this time she has been a hygiene consultant, licensed hygienist, university clinical instructor, software trainer and dental assistant. After receiving her certificate of dental assisting, Jamie fulfilled her dream of becoming a dental hygienist when she graduated with a Bachelor of Science degree from Idaho State University. She then went on to be a clinical instructor at Idaho State allowing her to share in her passion for teaching. In 2010, Jamie became a certified Eagle soft trainer. With such a comprehensive background, she enjoys going into private practices coaching the staff on how to become a complete, high performing team using hygiene as the practice backbone and their practice management system as THE tool to improve efficiency while decreasing headaches! Jamie still enjoys working as a hygienist in private practice and loves attending continuing education courses. With such comprehensive experience, Jamie is of great value to any practice she is involved with. She is a native of California and lives in SE Idaho. Click for more.
Sleep Apnea
Jan Palmer, FAADOM
Sleep Apnea Insurance and Admin Coaching
Contact: jpalmer@dentalconsultantconnection.com
Practicing dental sleep medicine is a goal for many, but a reality for few. The complexity of the insurance reimbursement process has provided enough frustration that many dental offices abandon the potentially lifesaving and profitable area of practice. Ms. Palmer has, over the years, developed strategies designed to connect the essential services patients require to the well-deserved insurance reimbursement. Ms. Palmer works with offices from all over the county to establish functional and sustainable billing protocols for sleep apnea procedures. She trains on proper medical documentation and the break-down of policies for Medicare and private insurances. Click for more.
Compliance and Risk Management
Leslie Canham, CDA, RDA, CSP
HIPAA and OSHA Compliance Training
Contact: lcanham@dentalconsultantconnection.com
Leslie Canham, is a speaker and consultant specializing in Infection Control, OSHA Compliance, Dental Practice Act, HIPAA regulations, and a variety of subjects surrounding accommodating and treating special needs patients. In dentistry since 1972, Leslie lectures nationally and internationally and has earned the reputation as an outstanding speaker in dentistry. Her fast paced, entertaining programs deliver up to date accurate information that dental teams can relate to. For the 4th year in a row, she has been listed as a “Leader in Consulting” by Dentistry Today. Click for more.
Linda Harvey, RDH, MS, LHRM
HIPAA and OSHA Compliance Training
Contact: lharvey@dentalconsultantconnection.com
As a licensed Healthcare Risk Manager and veteran dental professional, Linda teaches dentists and their teams how to protect their patients, practices and themselves. Linda speaks and consults nationally in the areas of risk management, regulatory compliance, remediation courses and dental record audits. She draws from real-world experience having worked with offices that have undergone HIPAA, OSHA and Board of Dentistry audits. Attorneys, insurers and consultants across the country place their trust in Linda and her team of credentialed compliance consultants. Click for more.
Roy Shelburne, DDS
Compliance and Record Keeping
Contact: rshelburne@dentalconsultantconnection.com
Most healthcare professionals live in fear of litigation but few worry about going to prison. Dr. Shelburne became aware that he was a target of an investigation when the FBI broke down the back door of his office and confiscated all his business and dental records. Over the course of the next 3 years no aspect of his life was left unexamined. Roy was found guilty of healthcare fraud, racketeering, money laundering in March of 2008. He was sentenced to 24 months in Federal Prison and was ordered to pay fines and restitution. Roy is presently serving a 3-year period of supervised probation. Click for more.
Practice Transitions
Robert F. Spiel, MBA
Transition Management Services
Contact: rspiel@dentalconsultantconnection.com
My company philosophy is to provide comprehensive practice management and transition management services that are customized and get long term results. My emphasis is in building cultures of genuine leaders at all levels in a practice (from Dr and Partner level down to sterilization tech) who provide exceptional patient care, truly find joy serving patients and each other, and continue to excel and grow. Specialties include practice transitions, group facilitation and training, personal and group leadership training and coaching, strategic practice planning, key stake holder surveys, and operational systems analysis and recalibration. I am also a member of the Speaking Consulting Network and a board member of Climb for a Cause. I have had the opportunity to publish in the Progressive Dentist, Progressive Orthodontist, Dental Economics, AADOM Observer, AADGP Contact and have a co-authored article coming out in AGD Impact. I welcome speaking at major and minor meetings, as well as study groups and group practice training sessions — providing presentations and key notes throughout the US and internationally. I serve clients throughout the country and in Canada. Click for more.
Team Building and Communications
Janet Hagerman RDH BS
Contact: jhagerman@dentalconsultantconnection.com
Janet Hagerman is known as the ultimate Implementation Innovator – showing teams how to transform their best clinical intentions into enrolling patients in enduring relationships that result in trust, treatment, health, productivity and profit. A key dental industry thought leader, Janet is known for her creative expertise in communication, leadership and motivation. From “Selling Dentistry ~ Ethically.Elegantly.Effectively” to cultivating personal and professional potential, Janet empowers teams and individuals to maximize their potential. Click for more.
Judy Kay Mausolf
Practice Management Team Building & Communication Specialist
Contact: jmausolf@dentalconsultantconnection.com
Judy Kay Mausolf owner and president of Practice Solutions Inc, is a dental practice management coach, speaker and author with expertise in communication and team relationships. She coaches dentists and managers who want to be better leaders, get their teams to work together better and ultimately grow their practice. She does this by developing leadership, broadening mindsets, elevating attitude, strengthening communication and developing skills to build happy, healthy and high performing relationships! Judy Kay’s work is really built around what she refers to as the R.I.S.E. Philosophy. It’s a concept of best practices to help the ENTIRE team RISE to success. She is President of National Speakers Association Minnesota Chapter (2012-13), and a member of the National Speakers Association, Academy of Dental Management Consultants, Speaking Consulting Network and an Advanced Transformational Trainer TM. She is author of Rise & Shine; An Evolutionary Journey to Get Out of Your Way and On Your Way to Success, anda contributing author for The Progressive Dentist, Dental Economics, Dentistry IQ, AGD Impact, First Impression, Pink Tooth and the Observer. She also publishes a monthly newsletter entitled “Show Your Shine”. Click for more.
Lynne Leggett, BS
Practice Management Team Building & Communication Expert
Contact: LLeggett@dentalconsultantconnection.com
Lynne is known for her expertise in creating a team from employees so dental practices can reach their full potential and profitability. As the Founder and CEO of Victory Dental Management LLC, Lynne has over 25 years of business experience in several different industries – dentistry, medical, pharmacy, sales, transportation, logistics, and project management. Using her diverse experience, she creates a unique plan for each client so that optimum results are achieved. Click for more.
Leadership and Human Relations
Dr. Tanya Brown
Fee for Service Practices – Team Coaching
Contact: tbrown@dentalconsultantconnection.com
Dr. Tanya Brown, a leader in healthcare management, founded The Center for Cosmetic & Restorative Dentistry in 2001. Dr. Tanya Brown brings unique experience to dental teams & dental practices because she has worked in every area of a dental practice from chair side dental assistant to practice administrator to owner dentist. Dr. Brown is one of a select group of dentists (1% nationally) who have completed the core curriculum at the Dawson Academy of Advanced Dentistry in St. Petersburg, Florida. Dr. Brown is an active member in the American Academy of Cosmetic Dentistry, the Academy of General Dentistry, and the American Dental Association. In addition, she is also a member of the Academy of Professional Speakers and the Speaking Consulting Network. Her experience in clinical dentistry and business offers you solutions for your success. Click for more.
Kristine A. Berry RDH, MSEC (Hodsdon)
Contact: KBerry@dentalconsultantconnection.com
Kristine is a sought-after performance coach and has been called the “career whisperer.” She realizes many growing businesses have limited time and energy for training and development AND they have valued and loyal team members who want to up-level their kill-set so their knowledge, skills and abilities grow and mature with the changing needs of the business. Click for more.
Practice Management
Jeff Blackburn, DDS, FAGD
Contact: jblackburn@dentalconsultantconnection.com
Award-winning dentist, Dr. Jeff Blackburn has been one of Richmond’s best known general, cosmetic and sedation dentists for over 38 years. After graduating from dental school in 1985, Dr. Blackburn opened his dental practice with a commitment to provide the highest quality of care and best customer service possible. During his career he developed a truly one-of-a-kind experience for people to transform their smiles and oral health. More than 20,000 patients have come through his doors to take advantage of Dr. Blackburn’s treatment philosophy and care. Through proper systems, techniques and skill development, Dr. Blackburn also became one of America’s top producing dentists. Click for more.
Dana Russell, FAADOM
Contact: drussell@dentalconsultantconnection.com
With over three decades of experience in dentistry, Dana Russell has built a wide-ranging background of success across many different practices. Having worked in each position of a dental office, both general and specialty, Dana has the unique experience to empower those within any role in a practice. For Dana, developing a brilliant patient experience is her most important goal no matter the steps involved. Click for more.
Shelley Renee
Money finder and team mover! Regardless of the starting point, Shelley leaves you with the peaceful, productive and profitable practice you have always wanted.
Contact: srenee@dentalconsultantconnection.com
My name is Shelley Renee and I run a dental consulting business. I work with dentists who want to get systems in place and build a dream practice. As a speaker, my presentations offer tools to smooth out the work day and create a better workplace. Shelly is a member of the Academy of Dental Management Consultants, Speaking Consulting Network, Directory of Dental Speakers, American Association of Dental Office Managers. Click for more.
Jennifer Schultz, RDH
Online Practice Monitoring and Phone Coaching
Contact: jschultz@dentalconsultantconnection.com
Jennifer Schultz, R.D.H. has contagious energy and passion for dental hygiene and dentistry. She possesses an exceptional blend of clinical, management and technological expertise. Jennifer has over fifteen years combined experience as a clinical hygienist and practice management consultant. She understands and appreciates the multi-faceted, inter-connected and unique challenges of having the clinical side and business side of dentistry “work.” Jennifer’s phone coaching and online practice monitoring program gives dentists the tools needed to easily identify practice successes, trends, challenges and untapped potential as well as providing an objective, expert point of view on the practice. The monthly coaching calls provide the opportunity to create solutions for the challenges and untapped potential. Regardless of where you are at with your business, it always comes back to the numbers and this is one of the easiest, most efficient systems for tracking them. Click for more.
Embezzlement
David Harris
Licensed Private Investigator Specializes in the detection, investigation and remediation of embezzlements committed against dentists
Contact: dharris@dentalconsultantconnection.com
David Harris is a licensed private investigator, with a graduate business degree and a professional accounting designation. He is the President of Prosperident, the only company in North America specializing in the detection, investigation and remediation of embezzlements committed against dentists. Over his twenty years in practice, David has been involved in the investigation of hundreds of thefts and has frequently had the pleasure of hearing cell doors slam shut on perpetrators. David has lectured at several universities in the faculties of dentistry, business and law. He is also a member of the Academy of Dental Management Consultants. Frequently quoted in literature, he has been referred to as “The Dental Fraud Guru”. David has spoken at regional, national and international dental conferences on the subject of frauds committed against dentists. He is a highly entertaining and engaging speaker who draws on a vast amount of experience in his field. Click for more.
Business Coaching
Dax Kimbrough, MBA
Business Consultant / Executive Coach
Contact: dkimbrough@dentalconsultantconnection.com
With an MBA from the University of Southern California, specializing in executive change management, I bring a strategic business mindset combined with a deep-rooted understanding of the dental industry. My introduction to dentistry began through my father, Dr. Ralph Kimbrough, who served the Clearwater, FL community as a dentist for over 45 years. Spending considerable time in his practice, I gained firsthand experience in dental operations and developed a strong appreciation for the challenges and nuances of running a successful practice. Click for more.
David Striegel, Ph.D.
Business coach specializing in maximizing performance (team and individual) and profitability in dental practices.
Contact: dstriegel@dentalconsultantconnection.com
Dave’s unique background, with a Ph.D. in performance psychology from UVA, coupled with his highly engaging yet no-nonsense style have led to over 15 years of success as a consultant, coach and speaker nationally to many high performance organizations including dentists, business entrepreneurs, Fortune 500 executives, professional athletes, top educators and law enforcement specialists including FBI Hostage Rescue Teams and members of the military’s Special Forces. In addition, Dave has spent the last 5 years coaching and co-managing more than 90 dental practices through his work with Practice Enhancement Group, a financial performance firm. This experience has enabled Dave to successfully target two of the common frustrations dentists face in running their practices: elevating their team and enhancing their profit. Click for more.
Financial Advisor
James R. Pitts II DMD
Professional Financial Strategies
Contact: jpitts@dentalconsultantconnection.com
We pride ourselves on helping our clients succeed in their financial lives.
My background consists of 26 years of clinical dentistry. I started a solo practice and grew it to the top 1% nationwide. Using financial planning techniques and strategies, I was able to save and invest wisely so that age 51 I retired financially independent and debt free. For the last several years my passion has been to help other people build, grow and manage their wealth. Click for more.
Accounts Receivable
Andy Cleveland
Contact: acleveland@dentalconsultantconnection.com
Andy Cleveland, “The Dental Accounts Receivable Ninja” has been in the Revenue cycle space for almost 20 years and has served a variety of capacities. He started working with dental practices on the collections floor motivating difficult patients to pay on everything from hygiene visits to full mouth restorations. Learning the business from the ground up, he developed a proficiency in recovering lost revenues and rose to the top of his field. Click for more.