Dax Kimbrough

Business Consultant / Executive Coach

Contact: dkimbrough@dentalconsultantconnection.com

With an MBA from the University of Southern California, specializing in executive change management, I bring a strategic business mindset combined with a deep-rooted understanding of the dental industry. My introduction to dentistry began through my father, Dr. Ralph Kimbrough, who served the Clearwater, FL community as a dentist for over 45 years. Spending considerable time in his practice, I gained firsthand experience in dental operations and developed a strong appreciation for the challenges and nuances of running a successful practice

Today, I leverage over a decade of consulting experience to help dental practices optimize their operations, streamline financial planning, and enhance patient satisfaction. My unique combination of business strategy expertise and intimate knowledge of the dental field allows me to deliver tailored solutions that address the specific needs of dental professionals. From refining workflows and improving team efficiency to strategic growth planning, my focus is on creating sustainable improvements that drive long-term success.

Drawing on my MBA from USC and a proven track record in business consulting, I’m dedicated to helping dental practices thrive. If you’re seeking expert guidance to elevate your practice’s efficiency, profitability, and patient experience, I’m here to provide the strategic insights and actionable plans needed to achieve your goals.

1. Operational Efficiency & Workflow Optimization
   Example: Streamlined patient scheduling systems to reduce no-shows and cancellations, leading to a 20% increase in patient retention. Optimizing workflows within the practice can free up valuable time for dental staff, enhancing productivity.
   
2. Strategic Financial Planning & Profitability
   Example: Conducting a comprehensive review of practice overhead costs and implementing cost-saving measures without compromising patient care. This helps improve profitability by identifying areas where expenses can be reduced
   
3. Patient Experience & Engagement Improvement
   Example: Introducing patient feedback loops and surveys to gauge satisfaction levels and implement improvements. This not only boosts patient loyalty but also increases word-of-mouth referrals, which are crucial for dental practices.
   
4. Staff Training & Development
   Example: Conducting leadership coaching sessions for dental practice managers and training dental assistants on best practices for patient communication, enhancing both team efficiency and patient satisfaction.
   
5. Practice Growth Strategy & Expansion Planning
   Example: Providing strategic advice on expanding into new service areas, such as adding orthodontics or cosmetic dentistry, based on market demand and patient demographics in your area.
   
6. Financial Analysis & KPI Monitoring
   Example: Setting up a dashboard for tracking key performance indicators (KPIs) such as patient acquisition cost, chair time utilization, and treatment acceptance rates, ensuring the practice operates efficiently and profitably.
   
7. Process Improvement for Patient Onboarding
   Example: Optimizing patient intake forms and electronic health record systems to streamline the onboarding process, reducing wait times and improving the patient experience from the first visit.
   
8. Succession Planning & Transition Strategy
   Example: Assisting retiring dentists in planning for practice succession, whether it’s selling to a new dentist or transitioning to a new ownership model, to ensure the practice remains profitable and sustainable during the transition.